Shipping and delivery cycle usually takes 5 to 10 working days as most of our products are exclusive pre-sale, custom made and hence some of the items may be shipped from our overseas factory. The orders are usually sent through standard courier services to the buyer’s registered address. However, we ship most of the items within 3 days and it take about 2-3 days for items to get delivered to your our customers.
We prefer payment through PayPal as it the most reliable and quick payment method. We also accept master and visa credit cards as our website has efficient security feature that does not allow your personal information to circulate on any network. We reserve the right to cancel any order and issue refund if the buyer’s activity is deemed suspicious.
REFUND or RETURN POLICY
We have a clear and transparent 14 days return and refund policy. However, there are observing points that are followed for all returns or refunds:
Item are to be received in the exact same condition they were sent in. Once we receive the items back you will get a refund to the same PayPal account or credit card used in your purchase. Please note that used items cannot be replaced or refunded.
In case of replacement due to wrong size selection by buyer the replacement shipping charges of USS $19.99 might apply depending on the buyer’s location otherwise we can offer replacement free of charge.
In case of refund due to wrong size selection by buyer, did not like the item, change my mind sorts of reasons, shipping amount will be deducted before refund is issued, this applies to the items having free shipping as well because apparently we paid for the shipping. Please keep in mind that deduction of shipping cost may vary from US$14.99 to USS $29.99 depending on the item weight and location.
Please contact us prior to returning the item. We will confirm the acceptance of the case and also the returning address. We encourage buyers to discuss the issue with us so we can provide suitable options that might look better than simple returns.
TERMS & CONDITIONS
This item is on sale exclusive of any Tax or Duties.
There may be slight variation in the color than the picture depicted because color on computer screen and actual color of leather product might have slight difference, please do not buy this if you do not agree to this. We thank you for buying from us and we will be happy to provide you good service, easy communication and great offers along with best quality product.
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